Management Information System by Mr Pravesh Kumar Singh MBA 2nd sem

Management Information System by Mr Pravesh Kumar Singh MBA 2nd sem

MB 205: MANAGEMENT INFORMATION SYSTEM

 

Module I

1. E-commerce / E-business                                                                                                                  [3L]

Overview, Definitions, Advantages & Disadvantages of E-commerce Business models of e-commerce: models based on transaction party (B2B, B2C, B2G, C2B, C2C, E-Governance), models based on revenue models

Implementation ecommerce business, online and offline marketing

2. ERP, CRM, SCM                                                                                                                           [10L]

ERP (Enterprise Resource Planning): Concepts of ERP, architecture of ERP, Generic modules of ERP, Applications of ERP, concept of XRP (extended ERP) Features of commercial software like SAP, Oracle Apps, MS Dynamics NAV

CRM (Customer Relationship Management): Concepts of CRM, Features, application of CRM, Sales force automation

SCM (Supply Chain Management): Concepts of SCM, drivers of SCM, inbound & outbound Definition, brief description and applicability of: eProcurement, eTailing, eLogistics, eCollaboration, eIntegration.

 

Case studies for ERP, CRM, and SCM

3. Data Communication & Networking                                                                                               [4L]

Need for computer networking, components of a data communication system, Network topology

Types of networks: LAN, MAN, WAN; concepts of Internet, Intranet, Extranet, and WWW. Network protocols, Network Architecture

Module II

4. Threats to Computer Systems and Control Measures                                                                    [2L]

Concepts of threats: Virus, hacking, phishing, spyware, spam, physical threats (fire, flood, earthquake, vandalism) Concepts of security measures: firewall, encryption

5. Database Management Systems (DBMS) [e.g. MS-Access/Oracle/MS SQL Server/ MySQL etc.]         [4L+2P]

What is a DBMS; Need for using DBMS. Concepts of tables, records, attributes, keys, integrity constraints

SQL: DDL & DML, DCL concepts, SQL commands [ANSI standard].                                                    

6. Data Warehousing and Data Mining                                                                                               [3L]

Concepts of Data warehousing, data mart, meta data, multidimensional modeling, Online Analytical Processing (OLAP), Online Transaction Processing (OLTP), Data mining concepts, knowledge discovery v. data mining, data mining applications.

7. MS Office Applications                                                                                                                  [12 P]

MS Excel: Graphs and Charts–Calculation of various financial functions Performing Mathematical Calculations (using Formula and Functions), Searching, Sorting and Filtering, Min Media Mode, Reference Operators, Functions: Typing a Function, Creating a Column Chart: Changing the Size and Position of a Chart Saving

MS Access: Tables and Queries, Forms, Relationship

MS Power Point: Introduction–Toolbar, their Icons and Commands– Navigating in Power point-Creation of slides, animation, and templates-Designing Presentations– Slide show controls–Making notes on Pages and Handouts–Printing Presentations– Customizing Presentations-Auto content Wizard